Repeat prescriptions will be issued at the doctor's discretion and are normally for patients on long term treatment.
Requests for prescriptions can be made in writing only - these will not be taken over the phone.
We are unable to take orders or issue repeat prescriptions at the weekends, public holidays or out of normal surgery hours.
Please allow 2 complete working days before collection and make allowances for weekends and public holidays.
If you have an arrangement with a local pharmacy to manage your prescription requests for you, please allow 5 working days before you go to the Pharmacy to collect.
Whenever possible, please use your order form supplied at the time of your last prescription, ticking off the items you require. Alternatively you can obtain an order form from reception.
Please note that providing your repeat prescriptions is not just a matter of printing them out and getting them signed. The staff and doctors check every single request for various things such as:
As you can see, the doctors take safe prescribing very seriously. This is entirely for your benefit, but at times may result in a slight delay in getting your prescription ready, especially if any of the above issues are unclear and we need to contact you for clarification.
We would be grateful if you can be understanding and patient in such situations.
Order on-line - you can also order your prescription on-line but you need to be registered to use this particular service. Please see Page entitled 'On-line services'
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.
Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
If you have to pay for four or more prescription items in three months, or more that 14 items in 12 months, you may find it cheaper to buy a PPC.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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